takaet's Privacy Policy

Bhu Introduction

takaet ("we", "our", "platform") is a trusted online gaming platform in Bangladesh. When you visit our website takaet.cam, create an account, or use our services, we collect and process certain personal information about you.

This privacy policy will inform you about what types of information takaet collects, the purposes for which that information is used, who it may be shared with, and what rights you have over your information. We ask that you read this policy carefully in full. By using our platform, you are considered to have given your consent to this privacy policy.

This policy is an integral part of our Terms and Conditions. takaet is committed to protecting user privacy and your data is secured through SSL encryption and modern security technology.

1 What Types of Information We Collect

We collect various types of personal information as needed for registration and service delivery on takaet. The information is listed below by category:

Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification — only those aged 21 and above may register)
• National ID card or passport number (for identity verification purposes)
• Email address
• Mobile number

Financial Information

• bKash, Nagad, Rocket, or Upay mobile banking account number (for transaction processing)
• Deposit and withdrawal history
• Account balance and transaction details

Technical Information

• IP address and device identifier information
• Browser type and operating system
• Time spent on the platform and details of pages visited
• Information collected through cookies and similar tracking technologies

Gaming Activity Information

• Play history and preferred game categories
• Bonus claiming and wagering activity
• Information related to self-exclusion or limit settings

2 How We Collect Information

takaet collects user information in several ways:

• Information provided directly: Information you provide to us directly through registration forms, the login process, identity verification, and customer support.
• Automatically collected information: Technical information collected automatically through cookies, log files, and web beacons when you visit the website.
• Through third parties: Information received from approved third-party verification services when identity verification is required.
• Payment processors: Information received to complete transactions from mobile financial service providers such as bKash, Nagad, Rocket, and Upay.

3 Purposes for Using Information

We use your information only for specific and legitimate purposes. Each purpose is described in detail below:

3.1 Account Management and Service Delivery

We use your information to complete your registration, manage your account, verify your login, and provide you with the full range of services on the gaming platform.

3.2 Financial Transaction Processing

Your information is used to process deposits and withdrawals through bKash, Nagad, Rocket, or Upay, to ensure transaction security, and to prevent financial fraud. The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳500.

3.3 Identity Verification and Security

We use identity information for age verification (21+ only), to ensure account security, and to prevent unauthorized access.

3.4 Providing Customer Support

We use relevant information to provide 24/7 Bengali-language live chat support and to resolve customer complaints and issues.

3.5 Ensuring Responsible Gaming

In accordance with our Responsible Gaming policy, information is used to monitor gaming behavior, identify signs of harmful addiction, and intervene when necessary.

3.6 Platform Development and Analysis

Analytical information is used to improve website performance, further enhance user experience, and resolve technical issues.

3.7 Compliance with Applicable Laws

We may retain and use necessary information to meet any applicable legal obligations and to cooperate with authorities in preventing fraud or misconduct.

4 Sharing Information with Third Parties

takaet does not sell your personal information or rent it to any third party for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment processors: Approved mobile financial service providers such as bKash, Nagad, Rocket, and Upay — solely to complete transactions.
• Identity verification services: Approved KYC (Know Your Customer) service providers — solely for the purpose of identity and age verification.
• Technology service providers: Partners who assist with gaming software and infrastructure management — within the limits necessary for service delivery.
• Legal authorities: To comply with court orders, government directives, or applicable legal obligations.
• Fraud prevention: With appropriate authorities to prevent financial fraud, money laundering, or misconduct.

We hold any third-party service providers to strict confidentiality agreements and they may only use the information for the specified purpose.

5 Cookie Policy

Cookies and similar technologies are used on the takaet website. Cookies are small data files stored in your browser that improve the website browsing experience. We use the types of cookies described below:

5.1 Essential Cookies

These cookies are necessary for the core operation of the website. They are essential for maintaining login sessions, verifying security, and keeping financial transactions secure.

5.2 Functionality Cookies

These cookies are used to remember your preferred language, theme, and other personal settings.

5.3 Analytics Cookies

These cookies collect information to analyze the behavior of website visitors and to improve platform performance. The information collected is kept anonymous.

You can reject or delete cookies at any time through your browser settings. Please note, however, that disabling essential cookies may cause some services to not work properly.

6 Data Storage and Security

takaet takes advanced technical and organizational measures to ensure the security of your personal information:

• SSL Encryption: All data transmitted on our website is secured through SSL/TLS encryption.
• Secure Servers: Your information is stored on secure servers with industry-standard security measures.
• Access Controls: Only authorized staff may access user information, within the limits necessary for their specific duties.
• Regular Security Reviews: Regular security audits are conducted to identify and address potential security risks.
• Two-Factor Verification: Additional verification steps are taken when suspicious activity is detected.

6.1 Data Retention Period

We retain your information for as long as it is needed. Even after an account is closed, certain information may be retained for a period determined by applicable law for the purposes of legal obligations, dispute resolution, or fraud prevention.

7 International Data Transfers

Due to the location of our servers and technology infrastructure, your information may in some circumstances be transferred outside of Bangladesh. In such cases we ensure that:

• Data transfers are limited only to what is necessary for service delivery.
• The receiving party is contractually bound to comply with equivalent privacy and security standards.
• All transferred data remains encrypted.

8 Your Rights

As a takaet user, you have the following rights over your personal information:

8.1 Right of Access

You have the right to know what information we hold about you. Upon request, we can provide you with a copy of your stored information.

8.2 Right to Rectification

You have the right to have any information stored in your account corrected if it is inaccurate or incomplete. You can do this directly from your account settings or through customer support.

8.3 Right to Erasure

In certain circumstances you have the right to request that your personal information be deleted. However, it may not be possible to delete information related to legal obligations or ongoing transactions.

8.4 Right to Restrict Processing

In certain circumstances you may request that the processing of your information be temporarily suspended.

8.5 Right to Object

You have the right to object to certain types of processing, such as marketing communications or data analysis.

To exercise any of the rights described above, please contact us at [email protected]. We will endeavor to respond to your request within 30 business days.

9 Privacy of Minors

takaet is strictly prohibited for those under 21 years of age. Our platform does not intentionally collect any information from minors. If we become aware that a minor has created an account, we will immediately close that account and delete the associated information.

If parents suspect that their minor child is using our platform, please contact us immediately.

10 Third-Party Links and Services

Our platform may integrate certain third-party services, such as game providers (Pragmatic Play, Spribe, JILI, PG Soft, etc.). These third parties have their own privacy policies and takaet is not responsible for their information processing activities. We advise that you also read the privacy policy of the relevant third party.

11 Changes to the Privacy Policy

takaet reserves the right to change or update this privacy policy from time to time. If there are any significant changes, we will notify you through any of the following means:

• Displaying a clear notice on the website's main page.
• Sending a notification email to your registered email address.
• Requesting that you read and consent to the updated policy when logging in.

If you continue using the platform after the updated policy is published, you will be considered to have consented to the new policy. The "Last Updated" date shown at the top of this page will always indicate the most recently effective version.

12 Contact and Complaints

For any questions, concerns, or complaints regarding this privacy policy, you can contact us through the following:

Related Policies

See the pages below for more details:

• Terms and Conditions
• Responsible Gaming
• About Us
• FAQ — Common Questions